At Tinisewa, we strive to ensure that your shopping experience is smooth and hassle-free. Below are the details regarding our shipping process and policies.
Shipping Rates
We offer a flat shipping fee of $5.99 for all orders, regardless of the destination, whether you are shipping to:
- Vietnam Address: 75 Dien Bien, Loc Hoa, Nam Dinh 07117, Vietnam
- United States Address: 3388 E Tulare Ave, Tulare, CA 93274, United States
Processing Time
- All orders are processed within 1-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
Shipping Times
- Vietnam: Delivery typically takes 3-7 business days.
- United States: Delivery typically takes 3-7 business days.
Please note that shipping times may vary depending on the location and external factors such as weather conditions or carrier delays.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment through the carrier’s website.
International Shipping
Currently, we only ship to Vietnam and the United States. We are working on expanding our shipping options to other regions in the near future.
Shipping Delays
If there are any significant delays in the shipment of your order, we will contact you via email to provide further details.
Lost or Damaged Packages
We are not responsible for packages that are lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier directly for assistance. However, feel free to reach out to us at [email protected], and we will do our best to assist you.
Thank you for choosing Tinisewa! We appreciate your trust and support