At Tinisewa, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment details.
  • Order Information: Details about the products you purchase and your transaction history.
  • Technical Information: This includes your IP address, browser type, and browsing behavior to help us improve your shopping experience.

How We Use Your Information

We use the personal data we collect in the following ways:

  • To Process Your Orders: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
  • Customer Support: We may use your email or phone number to contact you regarding your order, respond to inquiries, or provide updates.
  • Improve User Experience: We analyze technical data to understand how customers interact with our website, improving navigation and user experience.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or upcoming sales. You can opt out of marketing communications at any time.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal data.
  • Data Storage: Your personal information is stored on secure servers protected by firewalls.

Third-Party Services

We may share your personal information with trusted third parties that help us operate our website, fulfill orders, or conduct our business, such as:

  • Payment Processors: To securely handle your payment transactions.
  • Shipping Partners: To ensure your orders are delivered to you.

We do not sell or rent your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that help us remember your preferences and improve the functionality of our website. You can choose to disable cookies in your browser settings, but this may affect how our website functions.

Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.
  • Request Corrections to your information if it is inaccurate or incomplete.
  • Request Deletion of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated at the top.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: [email protected]
  • Vietnam Address: 75 Dien Bien, Loc Hoa, Nam Dinh 07117, Vietnam
  • United States Address: 3388 E Tulare Ave, Tulare, CA 93274, United States

Thank you for trusting Tinisewa with your personal information. We are committed to ensuring your privacy and protecting your data.